Managing Clients Who Send Weekend Emails
We all get weekend emails We've all been there before, right? You’re out, enjoying time with friends or family and then you check your phone. You know you shouldn't have. But you did. And what do you find? Clients have ...
What’s the Best CRM for small teams in the WordPress space?
It's a question that bounces around in your head If you're a freelancer, small digital agency, or run a small team selling a plugin or theme, you've likely wondered what's the best CRM for you – or if you need ...
Understanding network effects helps you build better products
For more than eight years, I was lucky enough to work at a software company focused on vertical markets. I didn't step into the company with any expectation that it would be any different from any of the software companies where I'd ...
Looking for Online Proposal Software?
Speed up your quoting process while also looking more professional. Maybe you should look at online proposal software. Are you creating custom proposals? When you start copying one proposal to use it for another, you realize a couple of things ...
Work less And make more money: is that really possible?
I find this topic of pricing fascinating I didn't realize it until today as I was updating a couple of pricing posts, but this will be the 41st article I've written on pricing in the last few years. If you've never ...
Building high performance teams? What can SWAT teach you?
Are you focused on building high performance teams? For SWAT commanders, it's a life and death dynamic. Making the Team When it comes to SWAT, making the team is not easy. Maybe it's because there are tons of folks applying ...
Are you collecting video testimonials?
This is a lesson I've learned first hand The first time we held CaboPress I didn't even take a camera. I never thought about the marketing of the conference at all. I was just focused on making sure the folks ...
This is hard: Raising your prices
Years ago I was coaching a young entrepreneur that was just getting started with her business. As we talked about all the different things that go into running your first business, we landed on the topic of price. Her response ...
Why I recommend Beaver Builder to WordPress Freelancers
Yesterday I was the presenter at our local WordPress meetup It's a great group of folks that are developers, designers, site configurators, implementers and business owners. Basically, the group is diverse with a variety of skill sets. And my topic was ...
How to fire a customer (and have them come back later)
If you've ever wondered how to fire a customer, here's my suggestion on how to do it without burning any bridges.