For more than eight years, I was lucky enough to work at a software company focused on vertical markets. I didn't step into the company with any expectation that it would be any different from any of the software companies where I'd…
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If you're one of those small agencies I wrote about the other day, then you may have gotten thru life until now without a CRM. It's not hard to do it because you're likely not juggling tons of customers at…
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Speed up your quoting process while also looking more professional. Maybe you should look at online proposal software. Are you creating custom proposals? When you start copying one proposal to use it for another, you realize a couple of things…
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I find this topic of pricing fascinating I didn't realize it until today as I was updating a couple of pricing posts, but this will be the 41st article I've written on pricing in the last few years. If you've never…
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Are you focused on building high performance teams? For SWAT commanders, it's a life and death dynamic. Making the Team When it comes to SWAT, making the team is not easy. Maybe it's because there are tons of folks applying…
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This is a lesson I've learned first hand The first time we held CaboPress I didn't even take a camera. I never thought about the marketing of the conference at all. I was just focused on making sure the folks…
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Years ago I was coaching a young entrepreneur that was just getting started with her business. As we talked about all the different things that go into running your first business, we landed on the topic of price. Her response…
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Yesterday I was the presenter at our local WordPress meetup It's a great group of folks that are developers, designers, site configurators, implementers and business owners. Basically, the group is diverse with a variety of skill sets. And my topic was…
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If you've ever wondered how to fire a customer, here's my suggestion on how to do it without burning any bridges.
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How do you choose between hiring a WordPress agency and hiring a WordPress freelancer? Let me tell you. Here's how I break it down.
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