Project Management
Creating the best Customer Onboarding Process
How do you learn? One of the conversations I enjoy the most is one I regularly have with freelancers about learning and mastery. The core of my question always comes down to this: “How do you learn best?” More often than…
Demonstrating Progress on Website Projects
Demonstrating progress was easy. In the old days, when I would work on a website project, there were some natural phases to the work I did. Your process may have been different, but mine went something like this. Phase One:…
Project Management lessons from an IKEA shopping trip
This past weekend I walked into IKEA and within 60 minutes I was out the exit with less than I had planned to purchase, no extraneous purchases, and under budget. No small miracle. As I announced this on twitter last…
Have you started to automate website testing?
Isn’t it time to automate website testing? It doesn’t matter who I talk to when it comes to building websites or software—there’s never enough time to test everything. That’s not to say that companies aren’t testing software—because they are. But when…
Developers: The Owner Is You
Developers: We’re travel guides or explorers
Developers: We’re not building chairs or fixing cars
Over the course of this week, I’ll be writing daily emails to my team at Crowd Favorite (the developers). My hope is that they’ll challenge my team while also giving them insights into how I think about things. The reality,…