I Say No to the Request, not the Person (the “No” series)
If you want to learn how to say no, here's what I do. I say no to the request, not the person.
I use email templates to say No… and other things
Let me introduce you to the power of an email template. It will make you consistent and keep you calm.
Do you have a NOT TO DO list?
Everyone I know has to do lists. But do you have a not to do list? Because that's where you're wasting most of your time - doing things you shouldn't be.