Our decisions aren’t purely rational
We aren't as purely rational in our decision making as we like to tell ourselves. Why? Because our senses - touch, smell, visual - impact our choices.
Are you managing expectations well?
What does Christmas and Las Vegas have in common? Well, it has to do with expectations. My suggestion is simple, even if you won't love it.
Designing a Customer Happiness Report: Five decisions you have to make
Customer happiness reports share the current status of a business by publishing key metrics. Designing one of your own means making these five decisions.
Focus on your Strengths
With talk about being a unicorn (the mythical designer/developer combination), the question is - is it realistic? Or should you focus on your strengths?
Team, Idea or Market? What’s most important?
What's most important? The team? The idea? Or your market? What if I said it was something else? What if I told you it was all about your blind spots?
Five amazing resources for entrepreneurs
If you're an entrepreneur facing tough choices (and who isn't?), then here's my list of five resources for entrepreneurs just for you.
Pricing Challenges: why raising rates may not always be the answer
Pricing is tough. Sometimes you hear that raising rates until people start saying no is the way to go. While that is a strategy, it may not always work.
How do you learn?
People learn in different ways. But we can all improve how we learn. Here are a couple of learning resources you may want to leverage.
A road less traveled
Sometimes it's a path you don't find people on, but it can be wiser to choose the road less traveled.