Articles

Articles on AI, coaching, product strategy, and building a business that matters.

1639 posts

What do you have in place to help protect your customers from themselves?

InsightsApr 13, 2021

They were all staring at her. I don't just mean the person directly in front of her that seriously was looking at her with tons of curiosity. I mean people who worked there were peeking out from behind walls to see who she was and what they could learn about her just by looking at...

Insights

Guaranteed Delivery of WordPress Mail is essential for WooCommerce

WordPressApr 12, 2021

How is your WordPress mail getting delivered? It's one of the most important things that people don't pay attention to. They do all the work to create forms on their site, or set up automations for their WooCommerce store - with post-purchase emails. And then they forget that guaranteed delivery of their WordPress mail is...

WordPresseCommerceMarketing & Communications

How to Build Your Own Online ROI Calculator - Part One

Agency AdviceApr 11, 2021

Customers want value. It's our job to articulate it. I work with both product companies and digital agencies. The same holds true for everyone - the level of competition out there is crazy. And that means we need to be able to articulate our value clearly. One of the easiest ways to do that is...

Agency AdviceBusiness AdviceProduct Work

Comparing WordPress form conditional logic in 2021

WordPressApr 10, 2021

Form Conditional Logic is Available Everywhere If you read the post I wrote the other day about choosing the right WordPress form plugin, you'll recall that I created a grid with all the features to compare. One of the features I compared was form conditional logic. Every plugin I compared had it marked as a...

WordPress

Focus on What You Do Best

CoachingApr 9, 2021

What's your one thing? Remember when I told you that success often meant taking a corner in someone's mind? I called it taking a corner. But I didn't exactly tell you how to do it, other than to focus on your one thing. I'm not Jack Palance, and maybe you've not seen City Slickers, but...

Coaching

Helping People Send You Better, Action-Oriented Emails

Marketing & CommunicationsApr 8, 2021

Action-oriented emails help you get more done while doing less. More importantly, they empower your staff. Here's what they are and how they work.

Marketing & Communications

The consequences of poor communication

Marketing & CommunicationsApr 7, 2021

Poor communication can be frustrating. But it can also be deadly. So be proactive when establishing how your teams communicate with each other.

Marketing & CommunicationsBusiness Advice

How to build a simple quiz-Based recommendation engine

WordPressApr 6, 2021

What is a recommendation engine? If you've been online and browsed the web much, you've interacted with recommendation engines. They might not all feel like recommendation engines, but that's what they are. To make sure we're on the same page, let's start with my definition of a recommendation engine. A recommendation engine is a system...

WordPress

The Quick Website Fix

WordPressApr 4, 2021

How many times have you needed a quick website fix? You need some text changed on your website. You call that a quick website fix. Doesn't everyone? But the more you go searching the web or Facebook for a recommendation of someone who will do the quick website tweak, the more frustrated you get. I...

WordPress

The Pages Missing From Your Site

Product WorkApr 3, 2021

You have most of the pages you need If you're a product company, I know you have a homepage, a pricing page and even a contact page. But I bet there are some pages missing from your site. That's what I want to address right now. And to be honest, they're the most important pages...

Product Work

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